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Product Content Writer

Soluto is a service that helps people enjoy and get more out of their technology. Every person has things they didn’t know they can do, so we engage with users based on their behavior, knowledge and interests, and produce content that teaches them to do more with their devices. Soluto’s live experts also provide in-app assistance and answer any questions our users may have.

 

Responsibilities:

  • Conceptualize and write user-facing content for web and mobile (guides, articles, how-to’s, etc.)
  • Write simple, user-friendly content that explains complex topics and terminology
  • Create a library of content items based on performance data and your team’s KPIs
  • Live and breath technology; stay in tune with the latest apps, gadgets and services; do hands-on research and experience features for yourself
  • Monitor and report the performance of content across multiple channels
  • Work as part of a product team that has its own KPIs and produces its own content (e.g., a team may focus on engaging users within the first 7 days post-purchase)
  • Work with UX designers to create the look and feel for content items and experiment with different mediums (text, video, audio, webinars, etc.)

 

Position Requirements:

  • 1+ year of experience in writing content
  • Experience writing user-facing copy (blogs, guides, articles, etc.)
  • Native-level English (written and spoken)
  • Creative and out-of-the-box thinker
  • Quick learner with a solid grasp of technical concepts
  • Understands the user experience and can relate to users
  • Team player, works well with people
  • Familiar with technology, a love of gadgets and devices
  • Experience with WordPress, Mixpanel, CMS, HTML - Advantage
  • Spoken Hebrew - Advantage
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